General

Consistent with the Australian legislation, Management at The Clinic 279 endorses fair information handling practices and uses of information in compliance with its obligations under the Information Privacy Act 2000 (Vic) and the Health Records Act 2001 (Vic). Any information provided, including identification of individuals, will be used only for the purpose/s intended and where the intention includes confidentiality, information will be treated as such unless otherwise required by law.

Collection and Handling of Personal Information

The personal information Management at The Clinic 279 collects and handles via this website includes:
– the content of any electronic forms you submit via this Website. All the data entered via this site is recorded and stored. It includes but is not limited to personal and medical records of patients, practices’ operational information and financial transactions related to practices’ operations;
– any messages or comments you submit to us via this Website or to email addresses displayed on this Website.

Use and Disclosure of the Personal Information

Where Management at The Clinic 279 collects personal information via this website and stores it, Management at The Clinic 279 may only use or disclose that personal information for purposes including the following:
– for the purpose that Management at The Clinic 279 has collected the information, i.e. securely storing it and providing secure access to it by the authorised System users;
– purposes connected with the operation, administration, development or enhancement of this website and the services it is used to provide;
– any other purposes required or authorised by law.

Security

Management at The Clinic 279 has implemented technology and security policies, rules and measures to protect the personal information that Management at The Clinic 279 has under its control. However, you should be aware that there are risks in transmitting information across the Internet. So, while Management at The Clinic 279 strives to protect such information, Management at The Clinic 279 cannot ensure or warrant the security of any information transmitted to the System online and individuals do so at their own risk. Once any personal information comes into Management at The Clinic 279’s possession, Management at The Clinic 279 will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification and disclosure. Management at The Clinic 279 will remove personal information from its system where it is no longer required (except where archiving is required and in order to fulfil our obligations under the Health Records Act 2001).

Management at The Clinic 279 takes additional steps to protect the security of the personal information, such as strong 128-bit SSL encryption. Before using these facilities, you should ensure that you are using a web browser that supports 128-bit encryption. In many web browsers, you can confirm that your session is encrypted by the appearance of a locked padlock symbol located in the browser status bar at the foot of the browser.
The level of access to this information, i.e. rights to read, write or modify it, for users belonging to your practice is regulated and authorised by you. Management at The Clinic 279 only makes sure that there is no unauthorised access to the information that is stored on our servers. Cross account access to the information is categorically not allowed.

All the information is stored on our dedicated web server that is located in high level of security data centres.

Feedback

Management at The Clinic 279 may preserve the content of any feedback form, information request form, email or other electronic message that we receive. Any personal information contained in that message will only be used or disclosed in ways set out in this this Service Privacy Statement. Management at The Clinic 279 will not use that information to add you to a mailing list without your consent.

Links to External Websites

This Website Privacy Statement does not extend beyond this website. When following links to other sites from this website, Management at The Clinic 279 recommends that you read the privacy statement of that site to familiarise yourself with its privacy practices.

Clickstream Data

This System’s web server automatically records non-personal clickstream data. To the extent that any clickstream data could make you identifiable, we will not attempt to identify you from clickstream data unless required by the security policies of the website’s operations, law or to investigate suspected improper activity in relation to the website or to assist in law enforcement.

The following clickstream data are automatically recorded by this Service’s web server:
– your IP address;
– your domain name (e.g. yahoo.com, hotmail.com, etc)
– the date and the time of your visit to the site;
– the pages you accessed and files downloaded;
– the address of the last site you visited;
– your operating system;
– the type of browser you are using
– your login if you have logged in as an authorised user.

Cookies

Like many sites, this website may use cookies from time to time.
Cookies are small data files that a website is able to place on a user’s hard drive to record aspects of that user’s experience of the website. For example, we may use cookies to record that a user visited a particular section of the website, that their browsing software was a particular version or to ensure that online applications and transactions do not require you to re-input information when moving between web pages. In this way, cookies can improve the operation of the website, and make the experience more efficient, more enjoyable or more personalised. Importantly, in depositing information on a user’s computer and referring to it later in the same session (sessional) or on a subsequent visit (persistent), cookies do not need to identify the user or record any personal information.

The default settings of browsers like Mozilla and Internet Explorer may allow some or all cookies, but users can easily take steps to erase cookies from their hard drive, block all cookies, or receive a warning before a cookie is stored. However, some parts of sites may not function fully for users that disallow cookies.

Explanatory Notes

(a)The Health Records Act applies to health information, which is broadly defined to include information and opinion relating to physical and mental health, disability and aged care services. Much of services The Clinic 279 requires us to handle information, which is covered by this legislation.
(b)The Information Privacy Act’s Information Privacy Principles apply to all other types of personal information.
(c)The full set of Principles in the respective privacy laws are published on the Victorian Government website (2000 Acts include the Information Privacy Act, 2001 Acts include the Health Records Act); copies can be purchased from Information Victoria telephone 1300 366 356